📱 BIG Launcher User Manual

Version 6.2.0 | For Seniors and People with Vision Problems


📖 Table of Contents

  1. Getting Started
  2. The Home Screen
  3. Phone & Calling
  4. Contacts
  5. Messages (SMS)
  6. Screens & Buttons
  7. Themes & Appearance
  8. SOS Emergency
  9. Security & Restrictions
  10. Accessibility
  11. Applications
  12. Settings & System
  13. Preferences Reference
  14. Troubleshooting
  15. Support & Help
  16. Appendices

Part 1 — 🚀 Getting Started

What Is BIG Launcher?

BIG Launcher replaces the complicated home screen of your Android phone with a simple, easy-to-read interface. Instead of small icons and confusing menus, you get large buttons with big text that are easy to see and press.

🎬 Watch: BIG Launcher Promo (English)

Who is BIG Launcher for?

The BIG Apps Suite

BIG Launcher works together with two companion apps:

App Purpose
BIG Launcher Your new home screen with large buttons
BIG Phone Handles phone calls with an enlarged call screen
BIG SMS Sends and receives text messages with big text

You need to install BIG Phone and BIG SMS separately (required by Google Play Store rules since March 2019).

Free vs. Full Version

🎬 Watch: Free version limitations

Feature Free Version Full Version
Customizable buttons Right column only All buttons
Additional screens 5 maximum Unlimited
Password protection Not available Available
Call log items 5 recent only Unlimited
SMS threads 5 recent only Unlimited
Keypad during call Disabled Available
Ads in messages Link added after 20 SMS No ads

Installation

🎬 Watch: How to install BIG Launcher

  1. Open the Google Play Store on your phone
  2. Search for "BIG Launcher"
  3. Tap Install and wait for the download to finish
  4. Tap Open to run the app

Installing BIG Phone

  1. On the home screen, tap the Phone button
  2. Choose "Download and install the phone app"
  3. Tap Install on the Google Play Store page
  4. After installation, tap Open
  5. Grant all requested permissions (calls, contacts, call logs) — the app won't work without them

Installing BIG SMS

  1. On the home screen, tap the Messages button
  2. Choose "Download and install the messages app"
  3. Tap Install on the Google Play Store page
  4. After installation, tap Open
  5. When prompted, set BIG SMS as your default SMS app — tap Yes

Setup Wizard

The first time you open BIG Launcher, a setup wizard guides you through basic settings:

Step 1: Language

Language selection

Step 2: Text Size

Text size selection

Step 3: Color Theme

Theme selection

Step 4: Deletion Permissions

Deletion permissions

Step 5: Complete

Setup complete

Setting BIG Launcher as Default

🎬 Watch: How to set BIG Launcher as default

When you press the Home button, you'll be asked to choose a launcher:

  1. Select BIG Launcher from the list
  2. Tap "Always" or "Set as default"

If this menu doesn't appear: 1. Open System settings → Apps → Default apps → Home screen 2. Select BIG Launcher

Setting Default Phone & SMS Apps

🎬 Watch: How to set default phone/SMS app

BIG Phone as Default Calling App

Automatic: Open BIG Phone → tap Yes when asked to set as default.

Manual: 1. Go to System settings → Apps 2. Tap the three dots (⋮) → Default apps 3. Tap Calling app → select BIG Phone for Seniors

BIG SMS as Default Messaging App

Automatic: Open BIG SMS → tap Yes when asked to set as default.

Manual: 1. Go to System settings → Apps → three dots (⋮) → Default apps 2. Tap Messaging app → select BIG SMS for Seniors

⚠️ Important: Only the default phone app can show incoming call screens and access call history. Only the default SMS app can send and receive messages.

Purchasing the Full Version

🎬 Watch: How to purchase | Price info

Compare prices for all single-app and BIG Apps Suite PREMIUM plans on our pricing page.

Checking the Price

  1. Tap the three dots (⋮) next to the clock → Preferences
  2. Tap "Buy/refresh the full version"
  3. The price appears in your local currency
  4. You can buy one BIG app on its own, or BIG Apps Suite PREMIUM for all three.

Monthly and yearly plans are subscriptions that renew automatically unless cancelled. Yearly plans are billed for the full year. Lifetime is a one-time purchase with no recurring payments. Tap Other options to compare the available plans.

New BIG Apps Suite PREMIUM customers get a 7-day trial of the yearly plan. A payment method is required. Unless you cancel before the trial ends, Google Play charges the yearly price shown.

Existing Lifetime purchases remain valid for the apps originally purchased.

Buying

  1. For BIG Apps Suite PREMIUM, open BIG Launcher. To buy only BIG Phone or BIG SMS, open that app.
  2. Open Preferences → Buy/refresh the full version.
  3. Choose the plan you want. In BIG Launcher, tap Other options to compare Suite plans and BIG Launcher-only plans. The main Start my free trial offer is for the yearly Suite plan.
  4. Review the amount, billing period, and any trial terms shown by Google Play, then confirm the purchase.
  5. Return to the app. For a Suite purchase, open BIG Phone and BIG SMS directly from BIG Launcher to activate their licenses.

⚠️ Keep your Google Play receipt. It contains the Order ID that support can use if a purchase is not recognized.

To manage or cancel a subscription, open the app where you bought it: BIG Launcher for Suite, or the purchased app for a single-app plan. Go to Preferences → Buy/refresh the full version → Manage subscriptions. In Google Play, select the subscription, then tap Cancel subscription if you want to stop future renewals. Access continues until the end of the paid period.

Buying Lifetime does not automatically cancel an existing subscription. Once the Lifetime purchase is active, use Manage subscriptions to cancel the matching subscription if you no longer need it.

Restoring Your License

🎬 Watch: How to restore a purchase

If you have already paid but the full-version features are unavailable, restore your purchase:

  1. Connect the phone to the internet. In Google Play, select the Google account used for the original purchase.
  2. For BIG Apps Suite PREMIUM, open BIG Launcher. For a single-app purchase, open the app you bought: BIG Launcher, BIG Phone, or BIG SMS.
  3. Open Preferences: in BIG Launcher, tap the three dots next to the clock, then Preferences; in BIG Phone or BIG SMS, tap the Preferences button.
  4. Tap Buy/refresh the full version, then Restore purchases.
  5. After restoring BIG Apps Suite PREMIUM, return to BIG Launcher. Open BIG Phone from BIG Launcher, return, then open BIG SMS from BIG Launcher to activate their licenses.

A single-app purchase restores access to that app only. These steps also apply after reinstalling an app or moving to a new phone.

If access is still missing, check that Google Play is using the original Google account. For a subscription, open Preferences → Buy/refresh the full version → Manage subscriptions and check that the subscription is still active. If you still need help, email [email protected] with your Google Play Order ID.

Purchasing for Someone Else

🎬 Watch: How to add a credit card to another account

To buy a Lifetime plan on someone else's phone with your payment method:

  1. On their phone, sign in to the Google account that will own the purchase and open Google Play → Payment methods.
  2. Add your payment method.
  3. For a single-app Lifetime purchase, open the app you want to buy. For the Lifetime plan for BIG Apps Suite PREMIUM, open BIG Launcher.
  4. Open Preferences → "Buy/refresh the full version" → Other options, choose Lifetime and follow the purchase instructions shown by Google Play.
  5. After the purchase, return to Google Play → Payment methods → More payment settings and remove your card from the account.

The Lifetime purchase remains active after removing the card.


Part 2 — 🏠 The Home Screen

Home Screen Layout

Home screen

The home screen shows:

The Six Default Buttons

Button Icon What It Does
Phone Green Access contacts, dialer, call history
Messages Yellow Read and send text messages
Camera — Take photos
Gallery — View your photos
SOS Red Emergency calling and texting
Applications — Access all other apps

Screen Layout Options

Examples of screen layouts:

Layout options

Layout Buttons Best For
3×5 15 buttons More shortcuts on one screen
3×4 12 buttons More buttons on one screen
3×3 9 buttons Larger buttons
2×4 8 buttons Bigger text
2×2 4 buttons Very poor vision
1×1 1 button Single-function mode

3×3 grid 2×2 grid (extra large)

⚠️ Warning about 1×1 and 2×2 layouts: The three dots menu is hidden in these layouts. The lower-left button (2×2) or single button (1×1) automatically becomes a Preferences shortcut. If you change it, you may lose access to settings. Emergency access: Hold the top-left button for 30 seconds.

Portrait and Landscape

Portrait Landscape

Blinking Buttons

When a button blinks, it means there is something new. Phone and Messages can blink for missed calls or unread messages. Other app shortcut buttons can blink when the linked app posts an Android notification.

App-notification blinking is enabled in Preferences → Screens' options → Blinking button when an app shows a notification. If BIG Phone, BIG SMS, or another BIG Apps Suite shortcut blinks incorrectly, see BIG Apps Suite apps are privileged in the Preferences Reference.

Setting an Alarm

  1. Tap the clock or date on the home screen
  2. Your phone's alarm app opens
  3. Set your alarm as usual
  4. When an alarm is set, a small bell icon (🔔) appears next to the clock

Accessing Preferences

Preferences can be opened from the three-dot menu, from the Applications list when the Preferences item is enabled, or by emergency access from the home screen. Caregivers can protect access in Preferences → Preferences menu → Protect menu.

🎬 Watch: How to show Preferences

Preferences menu

Method 1 — Three Dots (easiest): - Tap the three dots (⋮) next to the clock → Preferences

Method 2 — From Apps List: - Open Applications → find "BIG Launcher Preferences"

Method 3 — Emergency Access: - Hold the top-left button on the Home screen for 30 seconds


Part 3 — 📞 Phone & Calling

The Phone Screen

Phone main menu

Tap Phone on the home screen to see:

  1. My Contacts — All contacts with phone numbers
  2. Starred — Your favorite contacts
  3. Dial Number — Keypad for manual dialing
  4. Recent Calls — Call history

Making a Call from Contacts

Contacts list

  1. Tap Phone → My Contacts (or Starred)
  2. Scroll through the contacts or use the search box, if enabled
  3. Tap the contact you want to call
  4. Tap the phone number
  5. Choose "Call" from the menu

Using the Dialer

Phone dialer Dialer action

  1. Tap Phone → Dial Number
  2. Tap the numbers on the keypad
  3. To delete the last digit, tap the number display at the top
  4. If Long press deletes the whole dialed number is enabled in Preferences → Phone, hold the number display to clear it.
  5. Tap the green phone button. If an action menu appears, choose Call.

The dialer’s symbol dialog can include Paste from clipboard and Exit dialer. Choose the available symbols and actions with Show in symbols dialog: in Preferences → Phone.

If a call waits before sending additional digits, BIG Phone may ask whether to apply the remaining codes. Choose Yes to send the digits through BIG Phone, or No to let Android continue.

During a Call

The active call screen can be simplified in Preferences → Phone. You can hide Keypad, Hold, Mute, Audio switcher, Duration, and other buttons. For accidental-touch protection, use Ask to end the call, Confirm all the actions on a call screen, or Empty space at top of the Active call screen.

Incoming call

Available buttons during a call:

Call Screen Safety Features

Simplifying the Call Menu

🎬 Watch: How to simplify the call menu

When you tap a contact, a menu appears with call and SMS options. You can simplify this:

Remove SMS option: 1. Preferences → Contacts → disable "Show message option in call dialog" 2. Now only the "Call" option will be shown — this works as a confirmation and prevents accidental calls

Direct dial (no menu at all): 1. Preferences → Contacts → enable "No menu when calling the contact" 2. Tapping a contact will immediately start the call

⚠️ We don't recommend disabling the confirmation menu — otherwise random calls can be triggered anytime when handling the phone.

Default Audio Device

🎬 Watch: How to change default audio device

  1. Open Preferences → Phone → Default audio device for calls.
  2. Select the audio device you want to use:

    • Default — Phone's normal behavior
    • Earpiece — Small speaker at your ear
    • Bluetooth — Connected Bluetooth headset
    • Wired Headset — Headphones with a cable
    • Speaker — Loudspeaker

Switching during a call: Tap the audio-device button. It either shows a list of devices or cycles through them, according to Preferences → Phone → Audio device button functionality. Only available devices can be selected.

Dual SIM Phones

On a dual-SIM phone, choose the SIM for the call when prompted.

Call History

Call history Call log delete

  1. Tap Phone → Recent Calls.
  2. To call a number from the history, tap its entry and choose the call action if a menu appears.
  3. To remove an entry, open it and tap Delete, if deletion is enabled.

Call type icons:

Enable Missed calls: to show missed calls before the full call history. Opening a missed call’s details marks it as seen. Use Mark all as seen to mark the remaining missed calls. In Preferences → Phone, Show calls except: hides the selected call types from the call log.


Part 4 — 👥 Contacts

Viewing Contacts

Contact detail

  1. Tap Phone → My Contacts
  2. Scroll through the list or use the search box, if enabled
  3. Tap any contact to see their details

Contact details may include: - Phone numbers — Tap to call or send SMS - Email addresses — Tap to send email - Websites, notes, birthday/anniversary

Starred (Favorite) Contacts

  1. Open a contact's details
  2. Tap Add star — the contact appears in the Starred list
  3. Tap Remove star to undo

Adding a New Contact

New contact screen Phone number editing

  1. Tap Phone → Add Contact
  2. Enter the contact's name
  3. Tap Add phone and enter the phone number
  4. You can add multiple numbers (Home, Mobile, Work)
  5. Tap Add email for email addresses
  6. Tap Save

Adding a Photo to a Contact

Set photo popup Photo cropping

  1. Open the contact → tap Set photo
  2. Choose Gallery (existing photo) or Camera (take new)
  3. Use the crop tool to select the area you want
  4. Tap the green Save button

Editing a Contact

  1. Open the contact → tap Edit
  2. Make your changes
  3. Tap Save

Deleting a Contact

Contact with delete

🎬 Watch: How to delete history/SMS/contacts

Deletion is disabled by default to prevent accidents. To enable: 1. Preferences → Contacts → enable "Add contact delete option" 2. Or re-run the Setup wizard and change deletion permissions


Part 5 — 💬 Messages (SMS)

Reading Messages

Messages inbox SMS conversation

  1. Tap Messages on the home screen
  2. You'll see recent conversations with contact names and last message
  3. Tap a conversation to read all messages

Message colors: - Green border — Messages you sent - Yellow border — Messages you received - Checkmark — Message was delivered

Sending a New Message

New message blank New message with contact New message with text

  1. Tap Messages → Write new
  2. Choose a contact or enter a phone number manually
  3. Type your message
  4. Tap Send

💡 Character limit: One SMS holds 160 characters (70 with emoji/special characters). Longer messages are split into multiple SMS.

Replying to a Message

  1. Open the conversation
  2. Tap Reply
  3. Type your message → tap Send

Message Options

Message options

Tap a message to open its details. Available actions include Call now, Reply, Resend, Forward, and Delete (if deletion is enabled).

MMS Messages (Pictures)

If someone sends a picture or video: 1. The message shows "This is MMS" 2. Tap Download to get the full message 3. Tap again to view

BIG SMS can receive MMS, including text and attachments, but cannot create a new MMS.

SMS Templates

Create message templates for quick responses: 1. In the message editor, tap Templates 2. Tap Create → type your message → save 3. Next time, tap Templates and select your saved message

Dual SIM Support

On a dual-SIM phone, enable Dual SIM card support in Preferences → Messages to use SIM selection when sending a message.

Deleting Messages

🎬 Watch: How to delete history/SMS/contacts

Deletion is disabled by default. To enable: 1. Preferences → Messages → enable "Show delete button"

You can delete: - Individual messages - Entire conversation threads - All messages at once

⚠️ Warning: Bulk deletion cannot be undone!

SMS Notifications

Message notifications are controlled both by BIG SMS and by Android notification channels. Use Preferences → Messages → System Message notification and Sound and visual configuration. Full-screen display over the lock screen may require Android full-screen notification permission.

🎬 Watch: SMS notifications on Android 10+

SMS notification

Notification Types

Configuring Notifications on Android 10+

Method 1 — Through notification bar: 1. Pull down the notifications bar 2. Long-tap the "BIG SMS for Seniors" notification 3. Tap Details → Incoming message 4. Set notification style and sound

Method 2 — Through system settings: 1. System settings → Notifications → See all → BIG SMS for Seniors

Vibration Duration

Repeating Notifications

Set notifications to repeat every 5, 15, 30, or 60 minutes until you read the message.

Fixing SMS Button Blinking Issues

🎬 Watch: Fix SMS blinking

On some devices, the SMS button blinks constantly even when there is no unread SMS message. To fix it, use the normal Preferences options:

  1. Tap the three dots (⋮) → Preferences → Screens' options
  2. Enable "Blinking button when an app shows a notification"
  3. Enable Notification access for BIG Launcher → tap Allow
  4. If BIG SMS still blinks incorrectly, disable "BIG Apps Suite apps are privileged"
  5. Go back to the home screen → tap the three dots → "Set buttons"
  6. Tap the SMS button → choose "App" → select "BIG SMS for Seniors"

The button should now behave normally.


Part 6 — 🔲 Screens & Buttons

Understanding Screens

Think of screens like pages in a book. The Home screen is page 1. You can add more pages with different buttons.

Screens setup

Adding a New Screen

🎬 Watch: How to add screens & customize buttons

Add screen confirmation Screens list

  1. Tap the three dots (⋮) → Preferences → "Customize buttons and screens"
  2. Tap "Add screen"
  3. Tap Yes to link the new screen to the last button of the previous screen
  4. The previous last button (usually Apps) moves to the new screen

Home with buttons Empty second screen

Swipe Navigation Between Screens

Instead of tapping buttons to switch screens, you can swipe left and right.

Remove from swipe Add to swipe

  1. Open Preferences → Screens' options and enable Use swipe to navigate screens.
  2. Open Swipe type and choose:

    • From home to right — Home → Screen 2 → Screen 3 (stops at the end)
    • Loop — After the last screen, swiping goes back to Home

⚠️ Memory warning: Swipe navigation uses more phone memory. If BIG Launcher becomes slow, turn off swipe or reduce the number of screens. When swipe navigation is enabled, buttons are not accessible by keyboard, so keyboard or switch users may need it disabled.

Customizing Buttons

🎬 Watch: Customize buttons

Screen settings Button function list

  1. Tap the three dots (⋮) → "Set buttons"
  2. Tap the button you want to change
  3. Choose from the available options:
Option What It Does
App Opens any app
Contact details Shows a person's info
Direct call/SMS Calls a number, opens the message editor, or asks which action to use
Go to screen Links to another screen
Website shortcut Opens a website
SOS Opens emergency screen
Wi-Fi toggle Turns Wi-Fi on/off (green=ON, red=OFF)
Bluetooth toggle Turns Bluetooth on/off
Airplane mode Turns airplane mode on/off
Applications Opens the full apps list
Preferences Opens BIG Launcher settings
External widget Adds a mini-app (calendar, weather) to a button
External shortcut App-specific shortcuts from other apps
Revert Restores the button's original functionality
Clear Removes button functionality (makes it empty)

💡 About External Widgets: The space on a button is limited — we recommend using smaller widgets to maintain readability. The parent app usually launches when you tap the widget on the home screen.

💡 Running out of space? You can add more screens or change the layout to include more buttons.

Assigning a Contact to a Button

🎬 Watch: Assign contact to button

  1. Tap the three dots → Set buttons, then tap the button you want to change.
  2. Choose Contact details to open the person's contact details, or Direct call/SMS to call or message a particular number.
  3. Select the contact. For Direct call/SMS, select the phone number, then choose Call, Write message, or Ask whether to call or message under Button action.

The contact's photo appears on the button. To keep the confirmation before calling, leave Preferences → Contacts → No menu when calling the contact disabled.

Assigning a WhatsApp Contact

🎬 Watch: Assign WhatsApp contact

  1. Three dots (⋮) → "Set buttons" → tap the button
  2. Select "External shortcut"
  3. Find WhatsApp in the list
  4. Select the contact

Changing Button Icons

Icon pack selector Icon dark background Icon light background

  1. While editing a button, tap Change icon
  2. Choose from: Internal icons, Icon packs, Themes, or From app
  3. Tap Download more to get additional icon packs

Button Text Labels

  1. While editing a button, tap Set label
  2. Type a short name (e.g., "Son", "Doctor", "Weather")
  3. Open Preferences → Screens' options to adjust the label size and position, or enable Invert text label colors.

💡 Enable Preferences → Screens' options → Enable automatic text labels to name newly assigned buttons automatically.

Button Blinking for App Notifications

When you assign an app to a button, BIG Launcher may ask you to enable Notification access so the button can blink when that app receives a notification.

Make buttons blink when apps like WhatsApp or Gmail have notifications. For BIG Apps Suite apps, the privileged internal link can use better icons and different blinking data. If blinking does not match the app shortcut, disable BIG Apps Suite apps are privileged and create a normal shortcut manually.

🎬 Watch: Button blinking setup

  1. First, create an app shortcut on a home screen button:
  2. Tap the three dots (⋮) → "Set buttons"
  3. Tap the button you want to customize
  4. Select "App" and choose the desired app (e.g., WhatsApp)
  5. Go back to the home screen → tap the three dots → Preferences
  6. Tap "Screens' options"
  7. Enable "Blinking button when an app shows a notification"
  8. A system screen will appear — enable Notification access for BIG Launcher and tap "Allow"
  9. Go back to the home screen — when the app receives a new notification, the button will start to blink

💡 Want to enlarge all notifications on your phone? Try our app BIG Notifications.


Part 7 — 🎨 Themes & Appearance

Built-in Themes

Theme Description
Light (default) White background, black text — good for bright rooms
Dark Black background, white text — easier at night
Blue Light blue — alternative appearance

Classic style

To change: Preferences → Appearance → Select theme

To download more: Tap "Download more" in the theme selector.

Text Size

Preferences → Appearance → Text size

Screen Orientation

Preferences → Appearance → Select screen orientation

Full-Screen Mode

Full screen hides the Android status bar at the top of the display.

  1. Open Preferences → Appearance and enable Full screen.
  2. Enable Show big battery indicator to keep a large battery indicator visible.
  3. Open Signal indicator and choose Phone or Wi-Fi for the signal you want to see.

Full screen makes the notification shade less immediately accessible, but it does not block Android system settings.

Safe Borders

Prevents accidental touches on edge-to-edge screens:

Preferences → Appearance → Safe borders size. Choose a border size from 0% to 15%.


Part 8 — 🆘 SOS Emergency

SOS screen

The red SOS button can automatically: 1. Send an emergency SMS with your location 2. Call a specific phone number

Setting Up SOS SMS

  1. Preferences → SOS
  2. Enable Send SMS
  3. Enter phone numbers in SMS phone (separate with commas)
  4. Write your emergency message in SMS text
  5. Set SMS wait — seconds before sending (gives you time to cancel)
  6. Enable Add GPS location to include your location

Example setup: - Phone: Enter your trusted contact's full phone number; separate multiple numbers with commas. - Text: Help me! Emergency! - Wait: 5 seconds - GPS: Enabled

Setting Up SOS Call

  1. Preferences → SOS
  2. Enable Call
  3. Enter the phone number in Call phone
  4. Set Call wait — seconds to wait after SMS is sent

Using SOS

Automatic sending works only when BIG SMS is the default messaging app. Otherwise, the SOS message is copied to the default messaging app instead.

  1. Tap SOS on the home screen
  2. A countdown appears
  3. To cancel, tap Cancel
  4. After the countdown: if BIG SMS is the default messaging app, the SMS is sent; otherwise, it is copied to the default messaging app. The call is then made on speakerphone.

⚠️ Limitations: - You cannot use emergency numbers like 911 or 112 (Android restriction) - Use family members' or caregivers' numbers instead - GPS is most accurate outdoors; less precise indoors

Dual SMS Option

Enable "Send GPS SMS" to send two messages: 1. First SMS — immediate, with approximate location 2. Second SMS — once GPS gets a more precise fix


Part 9 — 🔒 Security & Restrictions

Password Protection

🎬 Watch: Password protection

Protect settings so only you or a caregiver can change them:

  1. Three dots (⋮) → Preferences → Preferences menu
  2. Enable "Protect menu"
  3. Tap "Password" and enter your password
  4. The password can be blank (just press OK) or a specific code

⚠️ Warning: Keep a record of your password. If you forget it, read Forgot Password before clearing app data or reinstalling BIG Launcher.

What can be protected: - Preferences menu — Password required to open settings - System settings — Password required to access Android settings

💡 Tip: Even with System settings password-protected, the user can still access system settings by pulling down the top notification bar (this is an Android function that cannot be disabled). To make this harder, enable "Full screen" in Preferences → Appearance — this hides the notification bar on the home screen, requiring two separate pull-down moves to access it.

Hiding Preferences in BIG Phone / BIG SMS

🎬 Watch: Hide Preferences menu item

  1. Open BIG Phone (or BIG SMS) → Preferences → BIG Apps Suite
  2. Uncheck "Show the Preferences button"

💡 You can still access Preferences from BIG Launcher's main menu.

Settings Inheritance Between Apps

🎬 Watch: Settings inheritance explained

For a consistent setup, make your changes in BIG Launcher → Preferences and keep Inherit the settings enabled in BIG Phone and BIG SMS.

Recommended setup:

  1. Configure everything in BIG Launcher until you are happy with the settings.
  2. From BIG Launcher, open BIG Phone, then return to BIG Launcher.
  3. From BIG Launcher, open BIG SMS, then return to BIG Launcher.

Opening each companion app from BIG Launcher applies the settings to that app. Repeat the last two steps after making further changes in BIG Launcher.

Changes made only in BIG Phone or BIG SMS do not change BIG Launcher. For example, if you change a setting in BIG Phone, then later change settings in BIG Launcher and open BIG Phone from it, BIG Phone takes the settings from BIG Launcher. This can overwrite the changes you made only in BIG Phone. The same applies to BIG SMS.

To keep separate settings: open the companion app’s Preferences → BIG Apps Suite and disable Inherit the settings. That app will then keep its own settings instead of taking them from BIG Launcher.

Controlling Deletion Permissions

🎬 Watch: Delete history/SMS/contacts

Deletion is disabled by default for safety. To enable:

What to Delete Where to Enable
Contacts Preferences → Contacts → "Add contact delete option"
Call history Preferences → Phone → "Allow deleting call log items"
SMS messages Preferences → Messages → "Show delete button"

Or re-run the Setup wizard (Preferences → "Run setup wizard") and change permissions on the trash can screen.

Bulk delete options (when enabled): - Individual entries or entire threads - All history for a specific contact - All call history or all messages

⚠️ Bulk deletion cannot be undone!

Hiding Applications

  1. Preferences → Applications → Allowed applications
  2. Tap an app to hide it (shows as "disabled")
  3. Use Disable all / Enable all for bulk changes

Emergency Access to Preferences

On the Home screen, press and hold the top-left button for 30 seconds to open Preferences.

This works only on the Home screen and does not bypass password protection. If Protect menu is enabled, you still need the password.


Part 10 — ♿ Accessibility

TalkBack (Screen Reader)

BIG Launcher works with Android's TalkBack for blind users: 1. Enable TalkBack in your phone's Accessibility settings 2. BIG Launcher reads button names, screen titles, contacts, and messages aloud

Optimizations in Preferences: - Talkback: don't read app name — Speeds up reading screen titles - Talkback: image buttons — Use this compatibility fix if TalkBack has problems with image buttons

When TalkBack is enabled, turn off Speak on long press to avoid duplicate speech.

Speak on Long Press

Even without TalkBack: 1. Preferences → Accessibility → enable "Speak on long press" 2. Hold your finger on any button or text to hear it read aloud

  1. Preferences → Accessibility → enable "Popup on long press"
  2. Holding a button shows a popup with its description

High Contrast & Large Text Tips

Large Contact Photos

  1. Preferences → Phone → Contact photo size
  2. Choose how much space is reserved for the caller photo on the call screen

Haptic Feedback (Vibration)

Preferences → Accessibility → enable "Enable haptic feedback"

Your phone vibrates slightly with each button press.

Control Options

Mode Behavior
Short press Quick tap activates
Short & long press Both a short and a long press activate the button. Speak on long press and Popup on long press can also run if enabled.

Hardware Keyboard & Accessibility Switches

For keyboard or switch control, disable Use swipe to navigate screens, because swipe navigation makes buttons inaccessible by keyboard. Enable Active button around widgets when widgets need keyboard focus.

  1. Preferences → Screens' options → enable "Active button around widgets"
  2. Use arrow keys to navigate, OK/Enter to select, Back to go back

Tecla Shield: BIG Launcher supports external switches, sip-and-puff devices, and joysticks via the Tecla Shield wheelchair interface.


Part 11 — 📲 Applications

Applications list Applications with recent

Accessing Apps

Tap Applications on the home screen to see installed apps. The Preferences item can be hidden, placed above apps, or placed below apps in Preferences → Applications → Show the Preferences item.

Recent Applications

  1. Preferences → Applications → enable "Show recent applications"
  2. Set how many to show with "Recent applications count"

Searching for Apps

  1. Tap the search box at the top of the apps list
  2. Start typing the app name

💡 Enable "Better app search" in Preferences → Applications to search within names (e.g., "book" finds "Facebook").

Showing Preferences in Apps List

If your phone lacks a Menu button: 1. Preferences → Applications → "Show the Preferences item" 2. Choose: Don't show, Above apps, or Below apps


Part 12 — ⚙️ Settings & System

License Transfer

On the new phone, install the BIG apps you purchased and use the same Google account as the original purchase.

  1. For BIG Apps Suite PREMIUM, open BIG Launcher. For a single-app purchase, open the app you bought.
  2. Go to Preferences → Buy/refresh the full version → Restore purchases.
  3. For Suite, return to BIG Launcher and open BIG Phone and BIG SMS directly from it to activate their licenses.

Restoring a purchase restores paid access, not your previous home-screen layout or settings. If access is still missing, follow Restoring Your License.

Checking Your App Version

🎬 Watch: How to check your version

  1. System settings → Apps → tap BIG Launcher (or BIG Phone / BIG SMS)
  2. Scroll to the bottom — version number is shown
  3. For Android version: System settings → About phone → Software information

Switching Back to Original Launcher

  1. Preferences → "Clear BIG Launcher as default launcher"
  2. Press the Home button
  3. Choose your original launcher


Part 13 — ⚙️ Preferences Reference

Important relationships between settings

Some Preferences work together and should be explained before the detailed reference:

Open Preferences from the three-dot menu on the home screen, from the Applications list if enabled, or by using the emergency access gesture described in the Security section of this manual.

The exact list can vary by device, Android version, installed BIG Apps Suite apps, and permissions. Some actions open Android system settings.

Main Preferences screen

ItemWhat it doesNotes
Buy/refresh the full versionOpens purchase or license refresh options.Each BIG Apps Suite app can have its own license. Use the same Google account used for purchase.
Run setup wizardStarts the setup wizard again.Useful after installation or when changing basic settings for a new user.
Select languageChanges the language used by BIG Launcher.The app can use its own language independently from the Android system language.
AppearanceOpens visual settings.Theme, text size, status indicators, fullscreen, and screen orientation.
AccessibilityOpens interaction and assistive-use settings.Long press, TalkBack-related options, vibration, and inactive buttons.
Preferences menuControls access to Preferences and system settings.Includes password protection.
Customize buttons and screensOpens the screen and button editor.Used to change button functions, labels, icons, layouts, and extra screens.
Screens' optionsOpens general screen behavior options.Swipe navigation, blinking buttons, labels, and menu button behavior.
ContactsOpens contact list, contact detail, and contact editing options.Also controls contact deletion and contact popup behavior.
PhoneOpens incoming call, active call, call log, and dialer options.Many items require BIG Phone to be installed and set as the default phone app.
MessagesOpens SMS notification, message detail, message editor, and filter options.Many items require BIG SMS to be installed and set as the default SMS app.
SOSOpens emergency SMS and call options.Configure phone numbers, wait time, SMS text, and GPS location behavior.
ApplicationsOpens settings for the apps list.Recent apps, hidden apps, search, and Preferences shortcut in the apps list.
Compatibility fixesOpens device-specific fixes.Use only when the described problem appears. Some fixes may reduce performance.
Disclaimer and Privacy PolicyShows the legal and privacy information.The user agrees to these terms by using the app.
Clear BIG Launcher as default launcherClears BIG Launcher as the Android default home app.After pressing Home, Android can ask which launcher to use.
User manualOpens the online user manual.Requires a browser and internet access.
Check for updatesShows the installed version and update information.Always update to the latest version available.

Appearance

PreferenceOptionsWhat it doesRelated settings and cautions
Select themeLight (default), Dark, Blue, installed themes, Download moreChanges the color theme.Dark can improve contrast at night. Extra themes may depend on installed theme packs.
Text sizeDefault, Bigger, BiggestChanges the main app text size."Apply text size for preferences" controls whether Preferences also use the selected size.
Select screen orientationAutomatic (default), Horizontal, VerticalControls whether BIG Launcher follows device rotation or locks orientation.Use Vertical for phones used only in portrait. Use Horizontal for fixed landscape setups.
Safe borders size0% to 15%Adds inactive margins near screen edges to reduce accidental edge touches.Useful on edge-to-edge displays and for users with motor difficulties. Larger borders reduce usable button area.
Signal indicatorNo signal indicator, Phone, Wi-FiChooses which large signal indicator BIG Launcher shows.Useful with Full screen, where Android's normal status bar may be hidden.
Show big battery indicatorYes/NoShows a large BIG Launcher battery indicator.Especially useful with Full screen.
Show alarm iconYes/NoShows the alarm icon near the clock.Disable if the device incorrectly shows an alarm icon even when no alarm is active.
Full screenYes/NoHides the Android notification/status bar at the top of the screen.Makes accidental system access harder, but also hides normal Android battery and signal indicators.
Black Navigation barYes/NoChanges the bottom Android navigation bar background to black.May crash on some Motorola devices listed in the app warning. Use only if needed.
Apply text size for preferencesYes/NoShows Preferences using the selected BIG Launcher text size.Useful for low vision, but very large text can make long preference descriptions take more space.

Accessibility

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
ControlShort press; Short & long pressChooses how buttons react to touch.Short & long press activates the buttons even when pressed for a long time - suitable for seniors who struggle with touchscreens.
Cancel dialogs when touched outsideYes/NoCloses dialog windows when the user taps outside them.Disable for users who often touch outside dialogs accidentally.
Enable haptic feedbackYes/NoVibrates when menu buttons are touched.Depends on device vibration hardware and Android vibration settings.
Speak on long pressYes/NoReads an item description aloud on long press.TalkBack must be installed. Use with "Enable buttons without functionality" if empty items should also be discoverable.
Popup on long pressYes/NoShows the item description in a popup on long press.Helpful when a caregiver wants descriptions without changing the button action.
Enable buttons without functionalityYes/NoMakes all items interactive even if they do not perform an action.Useful with long-press speak or popup options, because otherwise inactive buttons may not react.
Talkback: don't read app nameYes/NoSkips repeated reading of the app name.Speeds up screen-title reading for TalkBack users.

Preferences menu

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Buttons edit in menuYes/NoAdds quick access to screen editor in the menu.This is the "Set buttons" shortcut used by caregivers.
System settings in menuYes/NoAdds quick access to Android system settings in the menu.Can be protected with "Protect system settings".
Protect menuYes/NoRequires the Preferences password before opening Preferences.Use to prevent accidental or unauthorized changes.
Protect system settingsYes/NoRequires the Preferences password before opening system settings from BIG Launcher.Android may still allow system settings through the notification shade. Full screen makes this harder.
PasswordText/password actionSets the password used by protected Preferences and protected system settings.A blank password can be used as a simple confirmation. If the password is forgotten, recovery may require reinstalling or resetting app data.

Screens' options

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Blinking button when an app shows a notificationYes/NoMakes an app shortcut button blink when the app creates a notification in the top status bar.Requires notification access. The button must be assigned to the app whose notification should be watched.
Clear blinking buttons cacheActionClears stored blinking-notification information.External apps must create or update notifications again before buttons can blink again.
BIG Apps Suite apps are privilegedYes/NoLinks BIG Phone, BIG SMS, and other BIG Apps Suite apps internally to BIG Launcher.Gives better icons and special blinking data. Disable if blinking behaves incorrectly and create a normal app shortcut manually.
Use swipe to navigate screensYes/NoAllows left/right swipes between screens.Memory-intensive. When active, buttons are not accessible by keyboard.
Swipe typeFrom home to right; LoopChooses how swipe navigation moves through screens.Loop returns from the last screen to Home. From home to right stops at the end.
Use menu button on all screensYes/NoShows the Preferences menu on all screens instead of only the home screen.Useful when the user spends time on extra screens.
Active button around widgetsYes/NoAdds an active/focusable button frame around widgets.Intended mainly for keyboard control. Pressing the button gives focus to the widget.
Enable automatic text labelsYes/NoAutomatically adds text labels to newly created buttons.Label appearance is controlled by the label color, size, and position settings below.
Invert text label colorsYes/NoUses white text with a black outline.Useful when labels are placed over icons or photos.
Text size50%, 60%, 70%, 80%, 90%, 100%, 110%Sets text-label size on screen buttons.This affects button labels, not the main app text size in Appearance.
Text labels positionAt the top, In the center, At the bottomChooses where button labels appear.Bottom is usually best for app icons; center can help when the label is the main information.

Contacts

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Search contacts byAll available fields (System); Name; SurnameControls which contact fields are searched.Name and Surname search may not work on all devices.
Show contacts with phone onlyYes/NoShows only contacts that include a phone number.Recommended for simple phone use, because contacts without phone numbers cannot be called.
Sort by surnameYes/NoSorts contacts by surname.May not work on all phones.
Show Contacts/Favorites toggleYes/NoAdds a toggle to switch between all contacts and favorite contacts in the contact list.Useful if the user often switches between both lists.
Show all contact items including duplicatesYes/NoShows duplicate entries in contact detail.Disable to hide duplicate contact items.
Show add/remove starYes/NoAdds the ability to mark or unmark a contact as starred in contact detail.Starred contacts appear in the Starred list and can be used by filters.
Add contact delete optionYes/NoAdds "Delete contact" at the end of contact detail.Deletion cannot be undone. Disable for users who might delete contacts accidentally.
Add system contact detailYes/NoAdds access to the Android system contact detail screen at the end of contact detail.Useful when a special Android contact function is needed.
Use system contact detailYes/NoUses Android's system contact detail instead of BIG Launcher's contact detail.Use only if the system contact app has required special functions.
Add editYes/NoAdds access to BIG Launcher's contact editor.This is the simple editor designed for BIG Launcher.
Add system editYes/NoAdds access to the Android system contact editor.Useful for contact fields not supported by BIG Launcher's editor.
Show message option in call dialogYes/NoShows or hides "Send message" after tapping a contact's phone number.Hiding it simplifies the call dialog, but keeping a dialog still helps prevent accidental calls.
No menu when calling the contactYes/NoDirectly dials the contact instead of showing options.Faster, but less safe. Not recommended for users who might tap accidentally.
No menu in the dialerYes/NoDirectly dials from the dialer instead of showing options.Faster, but removes an extra confirmation step.
Show Search fieldYes/NoShows or hides the search field in the contacts list.Hide it for a simpler contact list.

Phone

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Select phone ringtone soundActionOpens ringtone selection for incoming calls.Behavior can depend on Android ringtone permissions and sound settings.
Fix: no ringtone soundYes/NoEnables a workaround when incoming calls have no ringtone.First check volume, Do Not Disturb, and Android notification settings.
Show call screen immediately on ringingYes/NoTries to show the call screen immediately when an incoming call starts ringing.May not work on all devices because of Android and manufacturer battery restrictions.
Fix: no call screen immediately on ringingHelp/actionOpens instructions for phones that block the call screen in the background.Common on devices with aggressive battery management.
Show the incoming call as:Call screen - if your Android allows it. If not, show the heads-up notification.; Heads-up notification; Notification in the Notification bar onlyChooses how incoming calls are presented.The full call screen is best for seniors, but Android may require fallback to notification-based modes.
Swipe to reject callYes/NoRejects an incoming call when the call notification is swiped away.Leave disabled if swiping notifications accidentally is likely.
System settings for Incoming call notificationActionOpens Android notification settings for incoming calls.Use for sound, vibration, lock-screen display, and other channel settings.
Default audio device for callsDefault, Earpiece, Bluetooth, Wired Headset, SpeakerChooses the preferred audio route for calls.Only available devices can be used during a real call.
Audio device button functionalityShow a dialog with all the devices; Cycle through devices as a listChooses how the Audio button behaves during a call.Dialog is clearer. Cycle is faster for experienced users.
Lock the volume buttonsYes/NoPrevents accidental volume changes while the call screen is active.Works only when the call screen is active.
Ask to end the callYes/NoShows an additional confirmation before ending a call.Recommended to prevent accidental hangups.
Confirm all the actions on a call screenYes/NoRequires confirmation for every call-screen button action.Strongest protection against accidental touches, but makes call control slower.
Empty space at top of the Active call screenOff / 0 to 11Adds empty space at the top of the active call screen.Helps prevent ear or cheek touches during a call. Larger values leave less room for call controls.
Contact photo size0 to 11, with fill options for empty/background spaceSets how much space is reserved for the caller photo.Larger photos help recognition but can move call controls lower.
Show Keypad buttonYes/NoShows the keypad button on the active call screen.Needed for automated phone systems.
Show Audio switcherYes/NoShows the audio-device button on the active call screen.Use with Default audio device and Audio button functionality.
Show Duration buttonYes/NoShows call duration on the active call screen.Can be hidden for a simpler call screen.
Show Hold buttonYes/NoShows the hold button on the active call screen.Hide if the user might place calls on hold accidentally.
Show Mute buttonYes/NoShows the mute button on the active call screen.Hide if accidental muting is a common problem.
Show Active call buttonYes/NoAdds an Active call button to the Phone menu.Helps return to an ongoing call if the user leaves the call screen.
Show My contacts buttonYes/NoShows My contacts in the Phone menu.Hide to simplify the Phone menu.
Show Starred buttonYes/NoShows Starred in the Phone menu.Useful for favorites-only workflows.
Show Dial number buttonYes/NoShows Dial number in the Phone menu.Hide if the user should only call saved contacts.
Show Add contact buttonYes/NoShows Add contact in the Phone menu.Hide if only a caregiver should add contacts.
Show Recent callsYes/NoShows recent calls in the Phone menu.Related to call-log deletion and grouping.
Group call log items byDisabled; Phone number; Phone number and call directionGroups call-log entries.Grouping reduces clutter, especially on phones with many repeated calls.
Show Delete buttonYes/NoShows the delete button for call-log items.Disable for users who might delete history accidentally.
System settings for Missed calls notificationActionOpens Android notification settings for missed calls.Use for sound, vibration, and visibility of missed-call notifications.
Smaller numbers in the dialer boxYes/NoMakes dialed numbers smaller so more digits fit.Useful for long numbers.
Long press deletes the whole dialed numberYes/NoHolding the dialed-number field clears the whole number.Faster correction, but can erase the full number accidentally.
Missed calls:Yes/NoShows missed calls before the full call history.Opening a missed call’s details marks it as seen. Mark all as seen marks the remaining missed calls.
Show calls except:Select call typesHides the selected types from the call log.This changes what is displayed; it does not block calls.
Replace number prefixOriginal prefix; new prefixReplaces a matching number prefix before the call.Only numbers starting with the configured original prefix are changed.
Show in symbols dialog:Select symbols and actionsChooses the contents of the dialer’s symbol dialog.Available actions include Paste from clipboard and Exit dialer.
Incoming calls filterContacts/starred rules; Blocked numbers listBlocks incoming calls according to the selected rules.Requires BIG Phone to be the default caller ID and spam detection app.
Potential spam callNo action; Show information button; Reject automaticallyChooses what to do when Android identifies a potential spam call.—
Immediately accept listList of phone numbersAnswers calls from the listed numbers without user action.Blocking takes priority. Enable only if the user wants these calls answered automatically.
Outgoing calls filterContacts/starred rules; Blocked numbers listBlocks outgoing calls from BIG Phone according to the selected rules.Blocking calls started by other apps requires the separate call-redirection role. Emergency calls started by other apps cannot be blocked.

Messages

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
System Message notificationYes/NoShows SMS notifications in the Android notification bar.Behavior depends on Android version, notification permission, and app activity.
Sound and visual configurationActionOpens Android notification settings for message notifications.Use for sound, vibration, lock-screen display, and channel behavior.
Full-screen display over the Lock screenYes/NoShows an incoming SMS notification as a full-screen window over the lock screen.Requires Android full-screen notification permission.
Swipe to mark as readYes/NoMarks an SMS as read when its notification is swiped away.Disable if notifications may be dismissed accidentally.
Request delivery notificationYes/NoRequests SMS delivery information.Some mobile operators may charge for delivery reports.
Show info popup when message is sent/deliveredYes/NoShows a popup when SMS sending or delivery succeeds.Error popups are always shown. On Android 11 or newer, popup text cannot be enlarged by the app.
Show Call now buttonYes/NoShows Call now in message detail.Useful for quickly calling the sender.
Show Reply buttonYes/NoShows Reply in message detail.Hide to make message detail read-only.
Show Resend buttonYes/NoShows Resend in message detail.Useful after failed SMS sending.
Show Forward buttonYes/NoShows Forward in message detail.Hide to simplify message options.
Show Delete buttonYes/NoAllows deletion of messages.Disable for users who might delete SMS accidentally.
Show Send buttonAbove the text; Bottom of the screen; Above the keyboardChooses where the Send button appears in the message editor."Above the keyboard" keeps Send close to typing. "Bottom of the screen" can be easier to find.
Block numbersNone; Which are not in Contacts; Which are not Starred; AllFilters incoming SMS by sender.Strong filters can hide important messages. Starred-only is strict and should be used carefully.
Blocked numbers listAction/listAlways rejects messages from addresses in this list.Use for known unwanted senders.
Dual SIM card supportYes/NoShows SIM selection when sending an SMS.Use only on dual-SIM devices.
Fix: show missing messagesYes/NoUses a slower compatibility mode for serious SMS database problems on older phones.Enable only if messages are missing because of these database problems.
Messaging system permissionsActionOpens or checks required Android messaging permissions.BIG SMS must have the required SMS permissions and usually must be the default messaging app.
Adjust layout for keyboardYes/NoShrinks the layout or makes it scrollable when the keyboard covers the text field.Enable if you cannot see the message text while typing.

SOS

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Send SMSYes/NoAutomatically sends an SMS after pressing the SOS button.Works automatically only if BIG SMS is the default messaging app. Otherwise the SOS text may be copied into the default SMS app.
SMS phonePhone number text fieldSets the number or numbers to receive the SOS SMS.Use family or caregiver numbers, not emergency-service numbers blocked by Android restrictions.
SMS textText fieldSets the SOS message text.Keep the message short and clear.
SMS waitSecondsSets the delay before sending the SOS SMS.Gives the user time to cancel accidental activation.
Add GPS locationYes/NoAdds GPS location to the end of the SOS SMS if available.GPS is more accurate outdoors. Indoors it may be approximate or unavailable.
Send GPS SMSYes/NoSends another SMS when a more certain location is available.Useful when the first message is sent before GPS has a precise fix.
CallYes/NoAutomatically calls after pressing the SOS button.Usually used after the SOS SMS is sent.
Call phonePhone number text fieldSets the number to call.Use a trusted contact or caregiver.
Call waitSecondsSets how long to wait before the call after SMS sending.A delay reduces accidental calls and gives SMS time to send first.

Applications

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Show recent applicationsYes/NoShows recently used apps in the Applications list.Disable for a simpler fixed apps list.
Recent applications countNumberSets how many recent apps are displayed.Fewer recent apps make the list simpler.
Allowed applicationsAction/listLets you hide apps from the apps list.Hidden apps are not uninstalled; they are only removed from BIG Launcher's apps list.
Show search on topYes/NoShows the search field at the top of the apps list.Can also be toggled by pressing the search button on devices that have one.
Show the Preferences itemDon't show; Above apps; Below appsAdds BIG Launcher Preferences to the apps list.Useful on devices without a hardware/menu button or when the home-screen menu is hidden.
Better app searchYes/NoSearches for the typed text inside app names, not only at the beginning.Example: searching "book" can find "Facebook".

Compatibility fixes

Use these only when the listed problem appears. Some can make BIG Launcher slower or use more memory.

PreferenceOptions or current exampleWhat it doesRelated settings and cautions
Fix: missing icons in menusYes/NoHelps when empty squares appear instead of icons in lists.May make scrolling slower.
Talkback: image buttonsYes/NoAdjusts image-button behavior for TalkBack.Use when TalkBack announces image buttons incorrectly or confusingly.
Clear cache upon pressing the Home keyYes/NoClears app cache when Home is pressed.Memory-intensive; can help with external theme problems.
DPI of iconsDefault, Low, Medium, High, X-High, XX-High, XXX-HighChooses icon resolution.Higher DPI looks sharper but requires more memory. Lower DPI can help performance.
Restart appActionRestarts BIG Launcher and clears cache.Use only if other fixes fail.

Part 14 — 🔧 Troubleshooting

No Ringtone on Incoming Calls

  1. Preferences → Phone → enable "Fix: no ringtone sound"
  2. Check your phone's volume and Do Not Disturb mode

SMS Messages Not Received

  1. Make sure BIG SMS is set as the default messaging app.
  2. Check that BIG SMS has the required SMS permissions in Android settings.
  3. Restart your phone.

Black Screen During Incoming Call

  1. Make sure BIG Phone is the default calling app (setup steps).
  2. In BIG Launcher, open Preferences → Phone → Show the incoming call as: and select Call screen - if your Android allows it. If not, show the heads-up notification.
  3. If the call screen still does not appear, open Preferences → Phone → Fix: no call screen immediately on ringing and follow the instructions for your phone.

Missing Messages in Threads

If messages are missing because of serious SMS database problems on an older phone, open Preferences → Messages and enable Fix: show missing messages.

Duplicate Messages

Make sure BIG SMS is the default messaging app. If messages still appear twice, contact support with your phone model, Android version, and BIG SMS version.

BIG Launcher Is Slow or Crashes

If switching between BIG Launcher screens is slow, open Preferences → Screens' options and turn off Use swipe to navigate screens.

Use Clear cache upon pressing the Home key only for problems with external themes, not as a general speed-up setting: it is memory-intensive.

If BIG Launcher keeps closing or displays an error, follow the BIG Launcher keeps stopping steps in Common Support Requests. Do not clear app data or reinstall as a general troubleshooting step; this can erase your setup.

Battery Draining Fast

Open your phone’s Battery settings and check the battery-usage list to see which app is using the battery.

If BIG Launcher, BIG Phone, or BIG SMS shows unusually high usage, contact [email protected] with the app name, your phone model, Android and app versions, and a screenshot of the battery-usage list. Do not disable call or message notifications as a general battery-saving step.

Forgot Password

There is no password-recovery option. Contact [email protected] before clearing app data or reinstalling BIG Launcher.

Reinstalling resets your configuration. Restoring a purchase restores paid access, not the settings you removed.

"Don't Keep Activities" Fix

🎬 Watch: Fix "Don't keep activities"

Some battery guides recommend enabling "Don't keep activities" in Developer options. This completely breaks BIG Launcher.

  1. System settings → Developer options → find "Don't keep activities"
  2. Make sure it is OFF
  3. If Developer options isn't visible: About phone → Software information → tap Build number 7 times

Notification Problems

If you're not receiving notifications: 1. Check Android Settings → Apps → BIG SMS/BIG Phone → Notifications (enable all) 2. Disable battery optimization for BIG apps 3. Check Do Not Disturb mode

Device-Specific Issues

Phone Brand Common Issue Fix
Samsung Duplicate SMS Check whether the message itself is duplicated or only its notification; contact support if messages are duplicated
Samsung Black screen on calls Follow the Black Screen During Incoming Call steps above to select the call-screen mode and open the device-specific fix.
Sony Xperia Empty squares instead of icons Enable "Fix: missing icons in menus"
Motorola Crashes after enabling Black Navigation bar Turn off Preferences → Appearance → Black Navigation bar.
Xiaomi/Huawei/Oppo Notifications blocked Add BIG apps to "protected apps" or disable "battery optimization"

Part 15 — 📬 Support & Help

Contact Information

Before Contacting Support

Please provide: 1. Your phone model (e.g., Samsung Galaxy S21) 2. Android version (Settings → About phone) 3. BIG Launcher version (see Checking Your App Version) 4. Description of the problem 5. What you've already tried

Common Support Requests

ProblemSolution
My purchase is not activatedUse the Google account used for the purchase. For BIG Apps Suite PREMIUM, open BIG Launcher; for a single-app purchase, open that app. Go to Preferences → Buy/refresh the full version → Restore purchases. If it is still not restored, email [email protected] with your Google Play Order ID.
Incoming calls do not show the BIG Phone call screen1. Set BIG Phone as the default calling app using these setup steps.
2. In BIG Launcher, open Preferences → Phone → Show the incoming call as: and select Call screen - if your Android allows it. If not, show the heads-up notification.
3. If the call screen still does not appear, in the same Phone settings tap Fix: no call screen immediately on ringing and follow the instructions.
BIG Launcher keeps stopping1. If Don’t keep activities is enabled in Android Settings → Developer options, turn it off (instructions).
2. Open BIG Launcher in Google Play and tap Update if available.
3. If it still stops, email [email protected] with your phone model, Android and BIG Launcher versions, and what you were doing when it stopped. Do not clear app data or reinstall before contacting support; this can erase your setup.

Appendices

Appendix A: Gesture & Control Reference

Action What It Does
Single tap Select or activate
Long press (hold) Show a description if Popup on long press is enabled; read it aloud if Speak on long press is enabled. Both options are in Preferences → Accessibility.
Swipe left/right Change screens (if swipe enabled)
Home button Return to BIG Launcher
Back button Go to previous screen
Menu button Open Preferences (phones with physical button)

Appendix B: Supported Languages (70)

BIG Launcher 6.2.0 supports 70 app languages. The app language can be selected independently from the Android system language in Preferences → Select language.

Language codes: af, am, ar, az, bg, bn, ca, cs, da, de, el, en, es, et, fa, fi, fil, fr, gl, gu_IN, ha, he, hi, hr, hu, hy_AM, id, it, iw, ja, jv, ka, kn, ko, ku, lt, lv, mai, mr, ms, my, nl, no, or, pa_IN, pa_PK, pl, pt, pt_BR, ro, ru, sd, sk, sl, sq, sr, sr_CS, sv, ta, te, th, tl, tr, uk, ur_PK, uz, vi, yo, zh_CN, zh_TW

Right-to-left languages such as Arabic, Hebrew, Persian, and Urdu use a mirrored interface where appropriate.

Appendix C: Permissions Explained

Permission Why It's Needed
Contacts Show your contacts and photos
Phone Make and receive calls
SMS Send and receive text messages
Storage Save photos and backup files
Camera Take contact photos
Location SOS emergency GPS
Microphone Phone calls

🔒 Your data is never collected or sent online. Everything stays on your phone.

Appendix D: Android Compatibility

The current BIG Launcher, BIG Phone and BIG SMS releases require Android 6.0 or later. Older app versions may support older Android versions.

Appendix E: Quick Reference Card

For Seniors: - 🟢 Green button = Phone calls - 🟡 Yellow button = Text messages - 🔴 Red button = Emergency SOS - ✨ Blinking = Something new (message or call) - ⋮ Three dots = Settings

For Caregivers: 1. Set up SOS with family phone numbers 2. Enable password protection if needed 3. Install companion apps (BIG Phone, BIG SMS) 4. Set all three as default apps 5. Test everything with the user 6. Disable deletion for safety

Appendix F: Video Tutorials

All videos available at youtube.com/@big_launcher

Topic Link
Install BIG Launcher Watch
Set default launcher Watch
Set default phone/SMS app Watch
Add screens & customize buttons Watch
Customize buttons Watch
Assign contact to button Watch
Assign WhatsApp contact Watch
Button blinking Watch
Fix SMS blinking Watch
Delete history/SMS/contact Watch
Show Preferences Watch
Purchase full version Watch
Restore license Watch
Price info Watch
Password protection Watch
Simplify call menu Watch
Hide Preferences in Phone/SMS Watch
Default audio device Watch
Settings inheritance Watch
Check version Watch
SMS notifications (Android 10+) Watch
Fix "Don't keep activities" Watch
Add credit card to account Watch
Free version limitations Watch
Promo (English) Watch

Manual Version 6.2.0 | © 2025 2BIG s.r.o. | All rights reserved.

For the latest updates and support, visit biglauncher.com