Video Tutorials

How to find the Order number of your BIG Launcher purchase and your current Google Account

This guide explains how to locate your BIG Launcher purchase order number and verify the Google Account used for the purchase, essential for resolving licensing issues or reinstalling the app.

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When encountering licensing issues with BIG Launcher, developers may request your Order number (or Order ID) as proof of purchase. It's also crucial to use the same Google Account for app purchases when reinstalling BIG Launcher on a new or reset device.

Note: The visual appearance of Android and Google Play Store screens may vary depending on your device's operating system version. This guide provides general steps, and the video itself may display an older Android UI.

Finding Your BIG Launcher Order Number (Proof of Purchase)

Your Order number is provided in the purchase receipt email you received from Google Play at the time of purchase.

  1. Open your email application.
  2. Search for an email from "Google Play".
  3. Look for a subject line similar to "Your Google Play Order Receipt".
  4. Within the email, you will find details such as the name of the app purchased (BIG Launcher), the order date, and your unique Order number.
  5. The Order number typically starts with the letters GPA, followed by a series of numbers. This is the proof of purchase developers may request.

Verifying Your Current Google Account

To ensure continuous access to your purchased apps, especially when moving to a new phone or reinstalling, always use the same Google Account that was originally used for the purchase.

  1. Open the Google Play Store app on your device.
  2. Tap the profile icon (often a circle with your initial or picture) located in the top right corner of the screen.
  3. The displayed account name is your current Google Account being used for purchases in the Play Store. Confirm this matches the account used for your BIG Launcher purchase.