When troubleshooting issues or seeking support for BIG Launcher, BIG Phone, or BIG SMS for Seniors, you may be asked to provide the specific version numbers of these apps and your device's Android operating system. This information is crucial for developers to diagnose and resolve compatibility issues effectively.
Checking Your BIG Apps Version
To find out which version of BIG Launcher, BIG Phone, or BIG SMS for Seniors you have installed, follow these steps:
- Pull down the notifications bar from the top of your screen.
- Tap on the gear icon or "Settings" to go to your device's system settings.
- Select "Apps" (or "Apps & notifications," "Applications," depending on your Android version).
- On the list of installed applications, find and tap on "BIG Launcher."
- Scroll all the way down to the bottom of the app's information screen. You will find the installed version number listed in the most bottom row.
Important: BIG Phone and BIG SMS for Seniors are separate applications. Their versions may differ from BIG Launcher. You should repeat this procedure for each app if you need to check their specific versions.
Determining Your Android Version
To determine the version of the Android operating system running on your device, follow these steps:
- Pull down the notifications bar from the top of your screen.
- Tap on the gear icon or "Settings" to go to your device's system settings.
- Scroll down to the bottom of the settings menu and select "About phone" (or "About device," "System").
- Look for an option like "Software information" or "Android version" directly.
- On the next screen, you will see your Android version listed.
Note on User Interface: The exact wording and layout of menus (e.g., "Apps," "About phone," "Software information") may vary slightly depending on your Android device manufacturer and Android version. The steps provided are general guidelines. If you are using an older version of Android, the screens may look somewhat different.